Contact information
Contact Information
Effective date: 11 August 2026
Contact Shirley & Island Wattle for assistance with products, orders, delivery, returns, privacy or general enquiries.
General customer support
Email: support@shirleyandislandwattle.com.au
Telephone: +61 7 5550 1842
Returns
Email: returns@shirleyandislandwattle.com.au
Privacy enquiries
Email: privacy@shirleyandislandwattle.com.au
Mailing and business address
Shirley & Island Wattle
25 Shirley Street
Coochiemudlo Island QLD 4184
Australia
Customer service hours
Monday to Friday, 9:00 am to 5:00 pm Australian Eastern Standard Time, excluding Queensland public holidays.
We aim to respond to email enquiries within two business days. Responses may take longer during promotions and public holidays.
Information to include
For faster assistance, include your name, order number and a concise explanation of your enquiry. Do not send complete payment-card numbers, passwords or unnecessary sensitive information by email.